Shipping Integration
Connect your Adobe Commerce store to Royal Mail Click & Drop. Orders sync automatically — no manual data entry, no CSV exports, no mistakes. Works with Adobe Commerce and Magento Open Source.
This integration connects your Adobe Commerce store directly to Royal Mail Click & Drop. Orders placed on your store are pushed to Click & Drop using Royal Mail's official API — ready for label generation without any manual work.
Built for high-volume stores where copying addresses by hand stopped being viable a long time ago.
Both. Adobe renamed the commercial edition to Adobe Commerce, while the free edition kept the Magento name as Magento Open Source. The integration works with either — it talks to your store's API, which is the same in both.
£6.99 per month after a free first month. That covers the integration itself, ongoing updates and support — no per-order or per-label fees on top.
API access to your Adobe Commerce store — we'll walk you through creating an integration user with only the permissions we need, rather than sharing an admin login. We'll also need your Royal Mail Click & Drop authorisation key.
Yes — the sync is designed around stores doing meaningful volume, and only ever picks up orders it hasn't already sent. If you're shipping hundreds a day, tell us during onboarding and we'll confirm the polling frequency that suits you.
No. At setup we agree which store views feed orders to Click & Drop, so a trade site or a non-shipping view doesn't generate postage jobs.
Yes — this is handled by Royal Mail's own Shipping Rules engine inside Click & Drop, which evaluates each incoming order and applies a service based on rules you define.
A common weight-based setup:
Adobe Commerce holds product weights natively, so those are passed through with each order and drive the rule matching.
Yes — it supports both domestic (UK) and international shipments. Overseas orders sync to Click & Drop in exactly the same way as UK orders, and your Click & Drop shipping rules can assign International Tracked, International Tracked & Signed or any other Royal Mail international service. Click & Drop produces the customs paperwork when you buy the postage.
Either works. The integration talks to Royal Mail's API regardless of whether you're on a standard Click & Drop subscription or a Royal Mail OBA business account.
Royal Mail occasionally adjust or update their systems. We monitor those changes, patch the integration when needed, and answer questions over email or a scheduled call — all included in the subscription.
You can cancel any time with 30 days' notice. The integration carries on running during the notice period and then stops — without an active subscription, it won't continue to sync.
Yes — we regularly connect Adobe Commerce to accounting tools, CRMs, stock systems and bespoke dashboards. Get in touch and tell us what you're trying to build.
A UK-based development company — Receptive Ltd — with offices in Cardiff and Cheltenham. Led by Ben Johnson, with over two decades' experience in web development and eCommerce integration.
